SHIPPING & RETURNS

At BPD Marine Customs, LLC, we strive to ensure that all of our customers are completely satisfied with their purchases.

However, we understand that there may be occasions where you need to return a product. This return policy outlines our process for returns and exchanges.

 

Returns and Exchanges

We accept returns and exchanges for any reason within 30 days of the date of purchase. To be eligible for a return or exchange, the item must be in its original condition and packaging.

 

How to Initiate a Return or Exchange

To initiate a return or exchange, please contact us at Blaine@bpdmarine.com. Our team will guide you through the process and provide instructions on how to return the item.

 

Refunds

Refunds will be issued to the original payment method used at the time of purchase, once we have received the returned item and verified its condition. Refunds may take up to 7-10 business days to be processed.

 

Shipping

The customer is responsible for all shipping costs associated with returning an item, except in the case of a defective or damaged product. We recommend using a trackable shipping method to ensure that the item is received by our team.

 

Exclusions

We cannot accept returns or exchanges on custom-made items or items that have been modified in any way.

 

Warranty

All of our products come with a limited warranty against defects in materials and workmanship. If you believe that a product is defective, please contact us to initiate a warranty claim.

 

We value our customers and are committed to providing exceptional service. If you have any questions or concerns regarding our return policy, please do not hesitate to contact us.